UniBook for Paratransit Providers
With growing populations and falling budgets, paratransit operators must reduce their costs, serve more customers, and maintain consistently high service levels.
UniBook Paratransit is the choice of major agencies, including:
- New York City Transit’s Access-A-Ride
- Los Angeles County’s Access Services
- Boston’s The Ride
Call-flows and Applications
UniBook Paratransit systems help your agency to save time and money. UniBook works with your current scheduling system to automate the routine callouts that reduce passenger no-shows and keep your drivers on-schedule.
|Paratransit Call-flows||Voice||SMS Text|
|Impending Arrival Notifications|
|Night-before Trip Reminders|
|Where's My Ride|
|Review, Confirm, Cancel Trips|
|Fare & Smart Card Balances|
A single UniBook system can serve fixed route and paratransit customers. This reduces the system costs and provides a consistent user experience across your entire system.
On-Premise & Hosted Systems
UniBook can be installed on-premise, or delivered as a hosted solution from our corporate data center.
Please contact a UDI sales representative to discuss these options.