Reasons to Choose Unified Dispatch
Experienced
Our team is experienced and inventive, having created and led innovation in the ground transportation passenger communication space since 2005. We are the industry experts in paratransit, NEMT, taxi, and transit passenger communications solutions.
Trusted Solutions, Consultative Approach
We know your business and know not all clients, customers, and riders are the same. We listen to your needs and provide solutions customized to meet your unique challenges.
Flexible, Market Leader
We have 120+ customers; handling 100mm+ calls and texts a year, and have handled over 1 billion calls and texts in 20 years since inception. We offer customers flexibility between cloud and on-premise offerings.
More Than IVR
We are driving new communication technologies into the market such as cloud inbound IVR, interactive SMS and webchat.